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A service for Loqma Menu restaurants

Turn on online payments with a single form

Fill in your details and upload your documents here. We send them straight to the payment gateway and wire payments into your restaurant account the moment it is approved — no back and forth, no printed paperwork.

Start the application

Takes only a few minutes

Currently available in Oman Account settled in Omani Rial (OMR) Documents go straight to the gateway

Three steps — and nothing else on you

From the moment you hit send until your customers see the pay button — only the first step is on you.

1

You upload details & documents

One form with your business details and the required documents — from your phone or desktop.

2

We forward them to the gateway

Your data and attachments are sent to the payment gateway automatically, and you get a reference number to follow up with.

3

The gateway contacts you

The payment gateway team reaches out to complete your merchant account activation and agree on the details.

4

We wire it into your account

Once your gateway account is live, we connect it to your Loqma Menu restaurant and the pay-online option appears for your customers.

What you need to prepare

Clear phone photos are fine — as long as every corner and line is readable. Accepted formats: PDF or image.

Bank certificate

A bank account certificate in the business name showing the account number and IBAN.

Commercial registration

A valid copy of the business CR document.

National ID card

The owner's ID — both sides in one file when possible.

Passport Non-Omani only

Required for non-Omani owners only, in addition to the ID card.

Payment activation form

Fields marked with * are required. Please review before sending — corrections later delay activation.

Business details
Your reference number and any gateway notes are sent here.
Non-Omani owners upload both the ID card and the passport.
Documents
Bank certificate required Drag a file here, or click to choose PDF or image — up to 8 MB
Commercial registration required Drag a file here, or click to choose PDF or image — up to 8 MB
National ID card required Drag a file here, or click to choose PDF or image — up to 8 MB
Review & send
Uploading documents may take a moment — please don't close this page.

Frequently asked questions

If your question is not here, message us on WhatsApp and we will answer directly.

Which country does this gateway operate in?
The gateway currently operates in Oman only. If your business is registered outside Oman, message us on WhatsApp and we will point you to the right option.
Which currency is the account in?
The account and all settlement are in Omani Rial (OMR) only, and prices are shown to your customers in OMR at checkout.
Where do my details and documents go?
They are sent straight to the payment gateway the moment you hit send, and are not used for anything else. We keep a secured copy outside the site's public folder, reachable only by the Loqma Menu team, to follow your application through to activation.
How long does activation take?
The timeline is set by the gateway and depends on your documents being complete and legible. We track your application by its reference number and tell you as soon as any note or extra request comes back.
I am not Omani — what do I need?
The same documents, plus a copy of your passport alongside your ID card. Pick "Non-Omani" in the form and the passport field appears.
Do I need a commercial registration?
Yes. A merchant account is opened for a registered business, and the bank account on the certificate must be in that same business name.
What are the gateway fees?
Fees are set by the payment gateway itself based on your business type and transaction volume, and it sends you the fee schedule when your account is approved.
When do order payouts reach me?
The gateway transfers funds to the bank account shown on your bank certificate, following its own settlement cycle.
Are phone photos of the documents enough?
Yes, as long as the text is legible and the full document is in frame with no cropping or glare. Unclear files get sent back by the review team and delay activation.
What happens after I submit?
The gateway reviews your documents, then its team contacts you to complete the merchant account activation. Once your account is live we connect it to your restaurant in Loqma Menu, and the pay-online option appears for your customers at checkout — with no setup on your side.
I uploaded the wrong document — what now?
Message us on WhatsApp with your reference number and we will replace the document before the gateway finishes its review.